HUGH REINBOLTSTRATEGY DIRECTORSOCIAL, CREATOR & CONTENT
London, UK
Bentley campaign.
VML

Bentley.

Extraordinary is in the detail.

Social & CommunityContent & PlatformsBrand & Growth

The challenge

Bentley's craftsmanship was difficult to communicate through a screen. The Flying Spur needed to turn affluent buyers' curiosity into an experience worth exploring and a reason to contact a dealer.

The idea

Make exploration prove the craftsmanship. Use Dubai's 53-billion-pixel panorama as an invitation to look closer, with designer-led storytelling connecting architectural detail to the car.

My contribution

Developed campaign, content and media plans, managed a six-figure paid social budget and led social production and delivery. Worked closely with Bentley’s Digital Content & Social Media Manager and supported a Junior Strategist and Data Analyst.

Explore the Extraordinary

Look Closer / 71.2k YouTube views

Watch on YouTube ↗

Selected Executions

John Paul Gregory connects the car with the architecture around it.

Designer Perspective

John Paul Gregory connects the car with the architecture around it.

Owned / 60.4k YouTube viewsWatch on YouTube ↗

Craftsmanship in Focus

The original interactive 53-billion-pixel panorama took people from Dubai's skyline to the Bentley badge. Exploration made the precision of the craftsmanship tangible.

53-billion-pixel panoramic experienceEnlarge image ↗

The Results

Six-figure paid social budget

Managed campaign responsibility

141m

Campaign reach

£7.2m

PR value

171%

Website visits above goal

“Hugh is one smart cookie, able to combine social, content and digital strategy at a senior level.”

Niki McMorrough
Digital Content & Social Media Manager, Bentley Motors at the time

View the recommendation on LinkedIn ↗
Strategic Approach

Give curiosity somewhere valuable to go.

The panoramic image created a reason to explore. The digital journey and designer-led story then connected that exploration to the Flying Spur's material details and design thinking.

Social, paid media and local dealer communications guided interested people towards the experience. The channel plan supported a considered luxury purchase, rather than treating an isolated view as the end of the journey.

Dealer and dealership communications connected the immersive experience with enquiries, giving interested buyers a route from exploration to a personal conversation.

Selected Executions / Creative development

Creative Planning

Channel concepts connect the car, the detail and the journey.

Social and content conceptsEnlarge image ↗

Creative Planning

Craft and design details become a visual story.

Creative storyboardEnlarge image ↗

Campaign Execution

Mobile social placements take the story into the feed.

Social executionsEnlarge image ↗

Campaign recognition

  • Gold - Internationalist Awards: Innovative Digital Solutions
  • Shortlist - BIMA: Communications and Content: Craft
  • Shortlist - DADI: Best Automotive Website, App, Campaign

What I brought to the work

  • Campaign and paid-media directionCreated the campaign, content and media plans and managed the paid social budget.
  • Social production and deliveryLed creative briefing, content and media-asset production, working with a Junior Strategist and Data Analyst to optimise delivery.
  • Client and cross-functional collaborationWorked with Bentley's Digital Content & Social Media Manager and aligned PR, Media, Brand and Creative teams.
  • Dealership enablementDeveloped social communications that helped local dealership teams extend the campaign through their own networks and WhatsApp.

What this demonstrates

A premium claim becomes more credible when people can experience its proof. The strategy connected an extraordinary creative asset to a useful customer journey and the commercial role of the dealer relationship.

Original Global Champions strategy matrix.

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